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FAQ’s

How can I create a profile on Bookmypet?
My Booking has been cancelled, how and when do I get my refund?
Can I cancel my booking?
Can I change or reschedule my booking?
Why was my booking rejected?
How do I know if my booking was cancelled?
I have booked but didn’t receive my booking confirmation?
What if my pet doesn’t pass the center behavioral assessment?
I arrived at the center but the service provider made me wait for a long time, so I left.What should I do?
Where can I get an invoice?
I have been incorrectly charged, what can I do?
Username and/or password isn’t working, how can I reset them?
How long does it take to get confirmation for my booking.