Pet Maison

Certain prices depend on the actual size of the pet, booking the wrong size of the service may result in extra charges at the time of your visit.

- All Boarding and Daycare services are subject to Pet behaviour assessment to determine the eligibility of your pet in our environment. All Pets will go through check-in assessment for fungal , skin problems , flees and ticks issues. 

- All Pets must be fully vaccinated including Kennel Cough Vaccine for Dogs prior to Boarding or Daycare. Any pet displaying signs of illness or disease will not be accepted for boarding or grooming services. DPP with Adenovirus (Distemper, Parvovirus & Parainfluenza) 1 or 3-yr. vaccine required. FVRCP (Feline Viral Rhinotracheitis, Calicivirus & Panleukopenia) (for cats) 1 or 3-yr. vaccine required.

-Canine Influenza (for dogs) Not required, but highly recommended to help protect against the Canine Influenza respiratory illness.

-Leptospirosis Not required, but highly recommended to help protect against the Leptospirosis infection.

-Customers are required to make payment in advance for all Services.

-Pet Maison is not responsible for any injuries or illnesses that may occur to pets while in our care. We strongly recommend that customers provide proof of insurance coverage for their pets. In the event of any loss or damage or injuries or illness to a pet while in our care, we will make every effort to contact the pet's owner. However, we are not liable for any damages, except in cases of gross negligence. in addition If the owner of a pet, who has utilized our services such as boarding, fails to retrieve their pet within the designated pickup period, Pet Maison will make reasonable efforts to contact the owner using the provided contact information. In the event that no response is received or contact cannot be established within a period of 7 consecutive days, Pet Maison reserves the right to initiate the process of placing the pet for adoption.

In the event of a pet emergency, we will make every effort to contact the pet's owner. If the owner cannot be reached, we will contact the Emergency contact mentioned in the Registration Form; in case we are unable to reach either the owner or the Emergency contact, we will take the pet to a nearby veterinary clinic. Customers are responsible for any veterinary expenses incurred during the pet's stay with us.

-Any disputes arising from these Terms will be resolved through mediation. If mediation is unsuccessful, the parties may resort to arbitration.

-All Pet Maison guests must be at least 4 months of age to be admitted for service. At the discretion of Pet Maison, some pets may not be permitted.

-To keep your pet’s tummy happy, we recommend you bring their own food, which we will feed free of charge. If you'd like us to feed them our preferred brand of in-house food ( AED 10) per day applied.